Frequently Asked Questions
Find here the questions we are frequently asked. Is your question not listed? Feel free to contact us.
You are renting a property in Wageningen. It is important that your rental falls under rent regulation. In 2025, this threshold is €1,184.82.
If you have already moved or are about to move, whether a case can still be started depends on the situation. We are happy to explore the possibilities with you.
If multiple people in your household or street have similar complaints, we can handle them together. After all, you are stronger together. However, it is important that everyone registers individually.
If you do not receive a confirmation email after registering on the website, something went wrong. First, check your spam folder. If you still haven’t received anything, the uploaded file may have been too large. Please resubmit your registration and then email the relevant documents to info@huurteamswageningen.nl. Thank you!
This depends on your specific property. Contact us or check our How We Work section for more details.
There is no legal maximum for service charges. However, the landlord can only charge for costs that have actually been incurred. Contact us or check our How We Work section for further guidance.
The first thing you must do is formally notify your landlord in writing, either by email, letter, or WhatsApp. We can help you with this process.
Keep in mind that you must give your landlord a reasonable amount of time to make repairs. We generally use a six-week period.
As a tenant, you can always terminate your contract early with one month’s notice, which must be done in writing. If you agreed to a minimum rental period, early termination may not be possible. Contact us for advice.
A landlord must always terminate a lease in writing. If you disagree with the termination, you must file an objection in writing.
If the tenant does not agree to move out, the landlord must take the case to court and prove there is a valid reason for termination. We can assist you in this process.
What if I have a temporary lease?
If you have a fixed-term lease of up to 2 years (for an independent home) or 5 years (for a non-independent home), the lease automatically ends at the end of the contract.
The landlord must notify you in writing at least 1 month (but no more than 3 months) before the end date.
If the landlord fails to notify you correctly or too late, your lease automatically converts into a permanent contract.
No, a landlord cannot evict you without following the legal process.
A landlord must first terminate the lease in writing and must have a valid reason, such as:
- Non-payment (rent arrears)
- Urgent personal use
- A new rental agreement
- A zoning regulation that prohibits renting
Note: Different rules apply for temporary contracts and lodger rooms.
Always leave the property clean and in the same condition as when you moved in.
The condition of the home is usually recorded in an inspection report agreed upon by both parties.
A final inspection with the landlord or property manager should take place.
Get the final inspection in writing to avoid disputes.
Have questions? Contact us.
We frequently receive questions about deposit refunds.
- Your rental contract states how much deposit you paid and the refund deadline.
- Since 2023, landlords are legally required to return the deposit within 14 days after moving out.
Unfortunately, we often see that international tenants struggle to get their deposits back. If you are facing this issue, register via our website for assistance.
The Huurcommissie is an independent body set up by the Dutch government to resolve disputes between tenants and landlords.
The Rent Tribunal can rule on:
Rent price disputes
Service charge settlements
Property defects
If issues cannot be resolved with the landlord directly, a case with the Huurcommissie may be an option.
Note: Rent Tribunal cases can take more than three months, so please consider this when filing a complaint.